Definitions

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Controller / Us – AIC S.A. with its registered seat in Gdynia (81-577), 41 Rdestowa Street, Poland, acting as the controller of personal data processed through this Website.

Website / Site / Service – website available at www.allcustomtanks.com.

User – any person using the Website.

Personal data – any information relating to an identified or identifiable natural person, including in particular data provided through the contact form, technical data, online identifiers, IP address, and information collected through cookies or similar technologies.

GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

Initial remarks

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This Privacy & Cookie Policy explains how we process personal data collected through this Website and how we use cookies and similar technologies.

We care about your privacy. If you have any questions or concerns regarding the processing of your personal data or our use of cookies and similar technologies, please contact us at: gdpr@myaic.com.

Purposes and legal basis for processing

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1. Contact form

We process personal data submitted through the contact form in order to identify the sender, respond to the message, handle the enquiry, continue communication where necessary, and support potential business discussions related to your request.

Depending on the content of the enquiry, the legal basis for processing will usually be our legitimate interest within the meaning of Article 6(1)(f) GDPR, consisting in responding to business enquiries, maintaining communication, establishing or developing a business relationship, and protecting ourselves against possible claims.

Where processing is necessary to comply with legal obligations related to our business operations, including statutory compliance obligations, the legal basis may also be Article 6(1)(c) GDPR.

If you object to processing based on our legitimate interest, you may do so at any time on grounds relating to your particular situation by contacting us using the details provided above.

2. Marketing communications

If the User gives separate consent to receive marketing communications from AIC S.A. regarding All Custom Tanks by email or phone, the User’s personal data will be processed for the purpose of sending such communications, including information about products, services, industry-related updates and business offers.

The legal basis for this processing is the User’s consent within the meaning of Article 6(1)(a) GDPR.

Consent may be withdrawn at any time by contacting us using the details provided above.

Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

Data recipients

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Your personal data may be shared with entities that support us in operating the Website and handling communication, including providers of website, hosting, IT, analytics, CRM, contact form handling, email communication, and marketing communication services.

Your personal data may also be shared within the AIC Group, in particular with AIC S.A. in Gdynia and AIC Europe B.V. in Weert, the Netherlands, where this is necessary to provide the best possible handling of your enquiry, coordinate business communication, or carry out marketing communication where the User has given separate consent.

Where required by law or where necessary to protect our rights, data may also be disclosed to authorised public authorities, legal advisers, or other entities entitled to receive such data under applicable law.

Retention period
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We retain personal data for the period necessary to handle the enquiry sent via the contact form and, where relevant, to continue correspondence or business communication connected with that enquiry.

Where personal data is processed on the basis of consent for marketing communications, such data will generally be processed until the consent is withdrawn.

In addition, personal data may be retained for the period required by applicable law or for the period necessary to establish, exercise, or defend legal claims.

Information on whether providing data is voluntary or necessary

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When using the contact form, providing personal data is necessary to enable us to receive and handle your enquiry. Failure to provide the required data may make it impossible to use the form effectively or to obtain a response.

Providing consent for marketing communications is voluntary. However, if the User wishes to receive such communications, providing the relevant contact data and consent is necessary for that purpose.

Lack of consent to marketing communications does not affect the ability to submit an enquiry through the contact form.

Confidentiality and data security
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We apply appropriate technical and organisational measures designed to protect personal data against unauthorised access, disclosure, loss, destruction, or unlawful processing.

Personal data is processed with due care and only by persons or entities authorised to process it in accordance with applicable law and this Policy.

Cookies and similar technologies
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This Website uses cookies and similar technologies. Cookies are small text files stored on your device and used to support the proper functioning of the Website, analyse traffic, remember certain preferences, and improve user experience.

When you visit the Website, you may consent to the use of selected cookies through the cookie banner or the “Manage Cookies” option available on the Website.

If you provide consent, we may use the following categories of cookies:

a) Google Analytics

These cookies help us understand how visitors use the Website, including information such as the number of visits, traffic sources, and most visited pages. We use this information to improve the Website and optimise our online activities.

Information collected through Google Analytics may be made available to Google LLC in the United States as the provider of this tool, as well as to relevant companies within the AIC Group involved in analytics and strategic online activities.

b) Google Ads

These cookies may be used for advertising and remarketing purposes, including displaying ads to users who have previously visited our Website. This allows us to present more relevant advertising content across Google’s advertising network.

c) Analytical cookies (own)

We may also use our own analytical cookies related to the functioning of the Website, including aggregate information helping us improve website content and user experience. These cookies do not directly identify individual users.

You can withdraw or modify your cookie consent at any time using the “Manage Cookies” option available on the Website. Withdrawal of consent does not affect the lawfulness of the use of cookies before the withdrawal.

You can also manage cookies through your browser settings. Most browsers allow you to accept, reject, restrict, or delete cookies. Please note that disabling certain cookies may affect the functionality or convenience of using the Website.

Your rights
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To the extent provided by applicable law, you have the right to:

- access your personal data,

- obtain a copy of your personal data,

- request rectification of inaccurate or incomplete data,

- request erasure of your data,

- request restriction of processing,

- object to processing based on legitimate interest,

- withdraw consent at any time where processing is based on consent,

- request data portability where applicable,

- lodge a complaint with the competent supervisory authority.

To exercise your rights, please contact us using the contact details provided in this Policy.

Links to other websites and social media
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This Website may contain links to external websites or social media services that are not operated or controlled by us. We are not responsible for the privacy practices of such third-party websites or services.

We recommend reviewing the privacy policy of each external website or platform you visit.

Changes to this Privacy & Cookie Policy

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We may update this Privacy & Cookie Policy from time to time, in particular where required by changes in law, changes in the way the Website operates, or changes in the way personal data is processed.

Any updated version of this Policy will be published on this Website together with the revised date.